Visitor follow-up
Naledi M.
First contact needs an owner
Assign follow-upUnassigned
Due today
The Melusi platform
Care operations connected to ministry intelligence.
Melusi joins people, care work, serving teams, and leadership signals in one permission-aware church workspace.
Melusi / Ministry overview
Weekly view
Care queue
People who may need attention
2 signals
Member connection
Thabo K.
Belonging gap ready for review
Review connectionCare team
This week
Available capabilities
Organised around ministry outcomes, not a feature checklist.
01
People and belonging
Build a connected view of how people arrive, participate, form relationships, and move toward deeper belonging.
Visitors
Public intake, moderated review, ownership, follow-up history, return visits, and journey stages.
People and households
Contact, church relationship, household, membership, and permission-aware care context.
Attendance and connection
Service, event, and small-group participation with explainable drift signals.
Small groups and discipleship
Group participation, care concerns, courses, pathways, evidence, and leader approval.
02
Care work and ownership
Help teams turn ministry concern into visible, attributable work without making people feel like sales records.
Assigned care queues
Focused work views show the right worker who is assigned and what needs attention next.
Tasks and workflows
Ministry-shaped tasks, templates, approvals, dependencies, due dates, and accountable outcomes.
Pastoral care
Structured cases, confidential activity, handoffs, priorities, and protected pastoral context.
Communications
Provider-backed email, SMS, and WhatsApp are available only when configuration and contact rules permit.
03
Teams and serving
Coordinate ministry structure while helping leaders notice capacity, readiness, workload, and support needs.
Departments
Ministry leaders, roles, volunteers, recruitment needs, training, rosters, and team-room context.
Volunteer readiness
Availability, ministry interests, lifecycle, training, rest, and care signals.
Capacity and workload
Minimum staffing, serving load, burnout watch signals, and leader-ready next steps.
Leadership development
Candidate stages, readiness, training requirements, succession context, and follow-up tasks.
04
Ministry intelligence
Give pastors a practical weekly view of people and ministry pressure using signals tied to authorised source data.
Church health summary
Visitor care, people needing action, leader load, belonging gaps, and care pressure.
Growth and connection
Visitor stages, return behaviour, attendance drift, small-group connection, and discipleship progress.
Serving health
Department capacity, volunteer workload, training, and ministry readiness signals.
Outreach fruit
Campaign activity, follow-up, attendance, visitor attribution, and connection outcomes.
Planned, not available today
Roadmap work stays clearly labelled.
These areas are part of the product direction, but they should not be treated as current Melusi capabilities.
- Native iOS and Android appsPlanned
- Self-service subscription checkoutPlanned
- Multi-church account switchingPlanned
- Expanded church-configurable workflowsPlanned
- Broader AI-assisted insight experiencesPlanned
A clearer next step
Which ministry workflow needs clarity first?
Request a short pastor walkthrough focused on your church's current people, care, serving, or leadership workflow.