Live in pilot
Visitor Care
Care queue, assignment, follow-up logging, reminder history, and journey progress.
Features
Melusi.app is strongest today around visitor care, follow-up accountability, people context, and leadership reports.
Example workspace
Naledi M.
First-time visitor
Thabo K.
Returning guest
Ayesha P.
Pastoral note
Care health
New visitors
ready for review
Needs action
owner visible
WhatsApp-first workflow
Prepare the next message, keep ownership clear, and log the follow-up where leaders can see it.
First contact
follow-up stays visible
Stale follow-up
leaders see blockers
Church workspace
clear team context
Live in pilot
Care queue, assignment, follow-up logging, reminder history, and journey progress.
Live in pilot
Person profiles, household context, church relationship data, and care visibility.
Live in pilot
Follow-up tasks and assigned work queues for staff and volunteers.
Live in pilot
Pastor-friendly leadership reports for visitor care, accountability, and reminder reliability.
Live in pilot
Invite users, explain roles, and manage one-church access for pilot teams.
Live in pilot
Share a public connect form link and review submissions through intake.
Live in pilot
Church profile, pilot setup checklist, visitor defaults, and communication readiness.
Future roadmap
These areas are intentionally marked as future so pilot churches know what is available now and what still needs product work.
Future
Future communication channels. Not live in the current pilot.
Future
Future mobile apps. Current access is responsive web.
Future
Finance areas exist in the app, but marketing should not position advanced giving as a pilot promise yet.
Future
More automation and custom workflow rules will come after pilot feedback.
Future
Subscription billing is not implemented yet.
Pilot access is now open for selected churches. We review fit, setup needs, and what is available in the early access version before onboarding.